General Business Terms and Conditions of Burkhard Helbig and Partner GbR
- Completion of the contract
- Orders
- Delivery
- Shipping costs
- Payments
- Retention of title
- Right of withdrawal and right to return
- Faults and warranty
- Assembly
- Prices
- Force Majeure
- Data protection
- Place of execution / jurisdiction
- Final clause
Completion of the contract
The following conditions are valid for all orders at the online shop wall-bars.com. Different conditions require the explicit written confirmation through Burkhard Helbig and partner GbR. The valid terms and conditions at the point in time of the order are respectively effective.
1. Completion of the contract
Your contract partner for all orders in the online shop wall-bars.com is:
Burkhard Helbig and Partner GbR; Max-Planck-Str. 9; 14548 Schwielowsee OT Caputh / Germany
Tel.: (0049-30) 53002780; Fax: (0049-30) 53002746; E-mail: info@sprossenwand.de
The information on the articles and prices within the order process are subject to change and non-binding. With the order you make a binding offer. The acceptance of your offer is effected through the shipment of the goods.
Only orders from customers can be taken who have completed their 18th year of age.
2. Orders
All items can only be ordered in a quantity which is common for a household.
The individual product descriptions can be taken from our website - wall-bars.com.
A final check of if an item is available will not be made until you trigger an order in the online shop from the shopping cart. Burkhard Helbig and Partner GbR will deliver as long as the item is in supply. If an item should not be in supply, you will immediately be informed.
You can order the items in the online shop through the following paths:
- Online at www.wall-bars.com
(24 hours a day, 7 days a week)
- Via e-mail to: info@sprossenwand.de
- Via fax at (0049-30) 53002746
You will immediately receive, generally within 2 - 3 working days, a confirmation of your order with all order data and the planned delivery date.
3. Delivery
Insofar as no other agreement has been made, the delivery will follow to the delivery address which you have entered.
Shipments to post office boxes or poste restante shipments are not possible.
The given delivery dates underlie the influence of the commissioned package service and thus are non-binding.
Claims for damage due to deliveries which are not on time or non-delivery which was caused without intention or gross fault are excluded.
Binding delivery dates require a special arrangement and the written form.
4. Shipping costs
The shipping costs of your delivery are shown to you in the order summary before shipping of your order. It depends on the method of shipping, on the shipping time point and on special product characteristics. Picking up the goods is not possible.
5. Payments
The payment of the goods follows selectively as prepayment or with a credit card. Burkhard Helbig and Partner GbR reserves the right to exclude specific methods of payment in individual cases. The payment through sending cash or cheques is not possible. Burkhard Helbig and Partner GbR excludes liability with losses.
Independent from the selected method of payment, you will receive a bill together with the delivery. The order overview in the online shop can not be used as a bill.
6. Retention of title
Until the complete payment, the goods remain our property.
7. Right of withdrawal and right to return
Consumers only have the following legal right of revocation:
Information on right of revocation
Right of revocation
You can cancel your contractual statement within one month, without having
to state justifications, by means of a text (letter, fax, e-mail) or, if the
product has been given to you prior to the expiration term, by means of sending
the product back. The expiration term begins after receiving these instructions
as a text, but not prior to receipt of the product by the addressee (for repetitive
shipment of similar products, not prior to receipt of the first partial shipment),
and not prior to fulfilment of our information obligations pursuant Article
246 § 2 in connection with §1 paragraph 1 and 2 EGBGB (Introductory
Act to the German Civil Code),
as well as our obligations pursuant § 312 e paragraph 1 sentence 1 of the
German Civil Code in connection with 246 § 3 EGBGB.
To uphold the expiration term for cancellation, it is sufficient to post, punctually,
either the cancellation or the product itself. The cancellation or the product
return are to be sent to:
Sprossenwand.de
Burkhard Helbig und Partner GbR
Max-Planck-Str. 7
D-14548 Schwielowsee OT Caputh
Fax 030 / 53002746
Email: info@sprossenwand.de
UST-ID-Nr.: DE814393767
Consequences of revocation
If one party to a contract has contractually reserved the right to withdraw
or if he has a statutory right of withdrawal, then, in the case of withdrawal,
performance received and emoluments taken are to be returned. In lieu of restitution
or return, the obligor must provide compensation.
In the event that a valid cancellation is made, performances received and emoluments
taken, on the part of both parties, are to be returned. If you are unable to
return the supplied product or can only return it in a worse condition, you
must compensate us if necessary. As regards the relinquishment of said product(s),
this is not valid when the degradation of the product(s) can be exclusively
attributed to the inspection and/or sampling thereof – as would also be
the case in a retail outlet, for example. The obligation to compensate the value
is not valid for such a degradation of the product(s) that arises in the context
of utilization of the product in accordance with regulations. Products that
are capable of being sent in a package at our costs and risk are to be returned.
Products that are not capable of being sent in a package shall be picked up
from your address.
You must assume the costs for return when the delivered item corresponds to
what was ordered and when the price of the returned item does not exceed 40
euros, or if you have not yet, with a higher price for the item at the time
of the cancellation, accomplished the return service or made a contractually-agreed
partial payment. The return of the item is otherwise free-of-charge for you.
Obligations regarding reimbursement of payments must be fulfilled within 30
days. The term commences for you with either the posting of your declaration
of cancellation or the product itself, and for us it commences with the receipt
thereof.
End of information on right of revocation |
8. Faults and warranty
Immediately check the goods which you receive.
With transport damage, at any rate you must also immediately make a complaint with the deliverer.
If an item should have apparent defects, immediately make a complaint with us.
The limitation period for legal claims for faults is 2 years.
In the case of a guarantee, according to your choice the fault will be repaired, a replacement will be delivered or the purchase price will be refunded. With small faults we are mainly entitled to repairing the fault. If the correction of the fault or the delivery of a spare part fails, you can rescind from the contract or demand a lowering of the purchase price. With the return of already used goods, compensation is to be made for the used part.
9. Assembly
The goods can be partially assembled.
The purchaser carries the sole responsibility for the proper and professional assembly of the products. In particular the assembly work which is relevant for safety is to be carried out by a professional. Defects which can be traced back to faulty or not available assembly instructions must immediately be reported after they have occurred. We do not take on a warranty for consequent damage which occurs due to the subsequent use.
10. Prices
The final prices including the valid VAT in Germany are always listed.
The prices at the point in time of the order are valid.
Special offer prices are only valid as long as the supply lasts.
No liability is assumed for transmission errors.
11. Force Majeure
For the case that we cannot supply the owed service due to force majeure (in particular natural catastrophes), we are freed from the service obligation for the duration of the interference.
12. Data protection
With the placing of an order, personal data like e.g. first name, name, address, postal code, city, e-mail address and telephone number are taken in order to process the order and to be able to process the shipment of the ordered goods.
For the business processing we store the personal data. You data will be used and processed exclusively in the scope of the valid data protection laws. A passing on of the data to third parties outside of an order and processing is excluded. As well the passing on to third parties for the general advertising purposes or for market and opinion research is excluded.
13. Place of execution / jurisdiction
The contracts completed with us exclusively underlie German law.
As the place of execution and exclusive jurisdiction for the deliveries and payments in the business activities with traders and legal persons of public law, Berlin is agreed upon.
In the communication with the final consumers also the law at the place of residence of the final consumer is applicable insofar as we are dealing with compulsory consumer law conditions.
14. Final clause
If individual conditions of these terms and conditions are or become invalid, the validity of the remaining conditions are not affected.
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