Collection, processing and use of personal data
You may visit our site without entering any personal data. We will be storing only those access data which are not personalized, such as the page from which you have visited, or the name of the file requested by you. These data will be used exclusively for the purpose of improving our service to you. The data do not permit any inferences as to the person who has visited our site.
Personal data are collected only if you provide these data freely in connection with an order or by registering as a customer. The data which you have entered will be used without asking any further consent solely for the purpose of performing your order.
Send a contact request:
Personal data will be collected if you voluntarily notify us as part of the contact process. We use your data exclusively to provide you with the requested information, that is, only the information and data are stored and processed which are absolutely necessary to answer your request. Your data will then be deleted from our customer database, if you so wish.
Distribution of personal data
Your personal information will be passed on to the commissioned shipper only to the extent necessary. For the processing of payments we must pass on the relevant data to the authorized banking institution.
There will be no further circulation of your data beyond the stated extent.
For the ordering process it is necessary to use session cookie. This is a small text file which is deleted from your computer after you have closed the browser. This file is used exclusively in order to run specific applications, such as the shopping cart application.
As an alternative to the browser plugin, you can click this link to prevent Google Analytics collection on this site in the future. An opt-out cookie is stored on your terminal. If you delete your cookies, you must click the link again.
We would like to point out that on this website Google Analytics has been extended by the code "anonymizeIp" to ensure an anonymous detection of IP addresses (so-called IP masking).
Your personal data are SSL-coded and transferred via the internet.
We have taken measures to secure our website, and all associated systems, against loss, destruction, access, modification or distribution of your data by any unauthorized persons. It is vital for access to your customer account that you enter your personal password. It is recommended that you do not disclose these login data to anyone and that you leave our shop pages by logging out properly, or by closing your browser window after completing your communication with us. This is especially important if you are sharing a computer terminal with others.
Right of access to personal data
In accordance with the German Federal Privacy Act you are entitled to information about the stored data free of charge. You are also entitled to demand that the stored data be corrected, blocked or deleted.
Contact person for data privacy
If you have any questions concering the collection, handling and use of your personal data, or about the cancellation or deletion of your data, please refer to:
Herr Burkhard Helbig, Sprossenwand.de Burkhard Helbig und Partner GbR, Max-Planck-Str. 7, D-14548 Schwielowsee OT Caputh, Phone 033633 687856, Email: firstname.lastname@example.org.
For revising or accessing your personal please go to